Kate J Review of L. E. Philips Memorial Library
While the library has a fairly good book collectio...
While the library has a fairly good book collection, it doesn't have anything else going for it. The employees are unfriendly and sometimes just down right nasty, they like to make-up fines for items that were turned in on the due date, and when you confront them about the fine, they like to argue with you and accuse you of lying. After turning in things that were due in one of the various book drops around the city, I was told during my next visit that all of my items (which included a few DVDs, which have a higher fine) had been a day late. I thought at first that it was just an honest mix-up, so after I explained that I had turned them in on time at a drop bow, they dropped the fine. But then it kept happening whenever I dropped an item off at a book drop on the due date. I soon reached the conclusion that in order to not be fined, you had to drive all the way to the library before they closed on the day your things were due. After getting annoyed about being told I had a huge fine every time I went in to the library to check out more items, I asked if there was some policy that I wasn't aware of that stated books had to be dropped of at book drops by a certain time on certain days or else they were overdue. The employee I was asking said that there wasn't and grudgingly agreed to drop my fine, but was very rude about it. I decided not to check out items from the library again because I was fed up with their crap. But then this year, when I received my state tax return, or rather, didn't receivesome of it because the library had taken it to pay for my fines (the ones that were bogus and supposedly dropped). Poor quality is still too good of a rating. Do yourselves a favor people and avoid this library!!!

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