M Murphy

Review of Mercedes-Benz of Kansas City

One of the worst experiences I have had with a dea...

One of the worst experiences I have had with a dealer. Our salesperson did a good job but downhill after that.
My spouse was treated like an inconvenience during orientation to her new car. To make matters worse, they forged her initials on some of the delivery paperwork. I called the GM about this and never got a return call, so I suppose we didn t lease an expensive enough car to make it worth his time.
I ve bought and leased cars from BMW, Volvo, Infinity, Acura, Ford, and used car dealers. Of all these experiences, Mercedes Benz of Kansas City was the worst experience I have every had.