Greg Young Review of The Desmond Hotel and Conferen...
Over the past five years, I have attended at least...
Over the past five years, I have attended at least half a dozen conferences at The Desmond. Each of those times, the high-level of service stood out to me and I admire how hard the staff works with conference organizers to create such a seamless event. Overall, the venue is laid out similar to a colonial square and courtyards with skylights resemble actual city squares. In this regard, there's always a timeless appeal to the Desmond For some events, they will setup a trade show atmosphere in the courtyard to the point that you might overlook some of the window decorations and other fine touches. At other events, the room will be setup with roundtables for a meal only to have the hardworking crew start to break everything down to accommodate theater-style seating or open space for the next event to occur in that room. For buffets, the attendants will keep the trays of food together. For sit-down meals, I am always impressed with the talent the servers have at seamlessly sliding between the narrowest of passageways between seats. The staff are cheerful and attentive and are also members of the Hotel Trades Council, a fact which many employees proudly announce via lapel pins. You can tell they take pride in their work and their professionalism is why The Desmond is where so many conference organizers choose to hold their events year after year. I was once an overnight guest of the hotel about six or seven years ago while giving a talk at Siena College. I do not remember too much about the room other than the fact the its distance from the lobby made me realize what a large venue it really is. Also, I remember their hot tub got adequately hot and had good bubble pressure. All around, you can't go wrong at the Desmond.
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