Obviously the work by the merchandisers and truck ...

Obviously the work by the merchandisers and truck drivers are second to none. However, the HR department is consistently absent which makes them unhelpful. They send you straight to voicmail and never contact you back. On top of that, the operating hours are clearly listed that they are open from 8-4, yet they are all gone by 3 if not earlier, on days that are early in the week.... not even Fridays. For a company that screams how customer service is most important, they sure dont act like it in the front office.