Keith McCook

Review of Sam Pack's Five Star Ford

Great experience today buying a used Ford Fusion. ...

Great experience today buying a used Ford Fusion. Hunter Maki was our salesperson - he was a total professional. He was informative and helpful, but not pushy. He guided us through our test drive, answered our questions, and worked with us on price quickly (no 30 minute 'conversations with the sales manager!). We agreed on a fair price and closed the deal within 45 minutes of walking in the dealership. Bill was our initial contact over the phone, and I appreciated that Bill met us when we showed up and handed us over to Hunter (because Bill was with another customer). Bill had already talked to Hunter about the car we were interested in and Hunter had located it before our arrival (no waiting). When we got to finance/signing the deal, Michael was great too - efficient and friendly. We looked at several dealerships today, and Five Star really stood out. I felt like you were respectful of our time and really working to make it a good experience. Thanks!