TJ Johnsen

Review of Bell Lexus

You may want to reconsider if thinking of a Lexus....

You may want to reconsider if thinking of a Lexus. Lexus, like others, has gone to non adjustable suspension alignment on all but toe and maybe rear camber. The front camber and caster are not adjustable.

I had the unfortunate experience of buying a RC350 f-sport with the caster not high enough on the right side vs the left side. This causes the car to pull to the right. A vehicle should not pull to either side. If it does, the alignment is off. And it's non adjustable!

The bad thing with this dealer is, they just went oh well, we can't fix it, to bad. The service manager even said "I test drove three other cars and they all pull to the right" as if to mean if three others do it, it must be right! To much. 4 wrongs don't make a right. It means you have three others with the same defect. That kind of remark really makes one question his integrity and if he should even be in such a job. Especially at a higher end dealership. Now not higher end. Now we are in a NCDS case over this.

So do yourself a favor. When you test drive a vehicle, be sure to test on a straight road at about 50 - 65 mph for pull to one side or the other. If it does, try another.

I would also suggest a different Lexus dealer as this one has not done me right.