UPDATE: the staff member and the manager worked wi...

UPDATE: the staff member and the manager worked with me to make it right. Got me a new key made (caused a minor issued, being handled), waived our valet charge, and are still working to help me get my key chain back that was a gift from a Soldier of mine from our time overseas. An invaluable gift to me.

Checked in, walked to see the sights and shortly later recieved a call stating my car keys had been lost.