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The Duchy of Jerald BlackstockReview ofWest Direct
my experience as a driver was that the company kep...
my experience as a driver was that the company kept a large amount of the gas surcharge, which the customer pays to support the driver's expenses, since we are all contractors, paying our own gas repairs etc etc. Industry standard is a surcharge of 12.5% on each order. So, not only does the company escape paying employee benefits and the social safety net contributions, they are the equivalent of a restaurant keeping the server's tips.
Feel free to ask them what percentage of your money for gas surcharge finds it's way to the driver. Perhaps they have fallen in line with other companies and now make sure the driver receives all 12.5% of it. One can only hope.

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