Derek Wash

Review of Zywave

The product is probably great if you have time to ...

The product is probably great if you have time to use it. We did not and informed them of this a few months after. We even went as far as to take it off EFT and pay them in full for our remaining years balance on the contract. The next year they AUTOMATICALLY RENEWED our contract and since we did not have our phone conversations in writing, they said my 20 days notice of non-renewal fell inside their 30 day notice that must be given. YOU MUST READ THEIR FINE PRINT!! and its not even on the contract but in a link attached to the page they will email you. They want me to pay another year in full to get out of their contract. VERY POOR BUSINESS PRACTICES BY ZYWAVE. I would have told people their product is probably great even though it didn't work for us, but after being treated this way, I WILL NEVER DO BUSINESS WITH THEM OR SUGGEST THEM TO ANYONE ASKING.