Phil Brateng

Review of Walser Automotive Group

Purchased a new Sierra Denali crew from Walser Bui...

Purchased a new Sierra Denali crew from Walser Buick GMC in Bloomington in September. They did paperwork on the wrong VIN, and they have yet to complete my title and registration. I am about as easy as they get and yet they have made the experience as difficult as possible and turned a 30 minute purchase into a month long ordeal. At this point I would have to recommend staying away from this dealership, and possibly the Walser group as a whole, since they seem to have an "it's not me its the company" stance.