This has been a very positive and pleasant experie...

This has been a very positive and pleasant experience! I ve been looking for a close and good accommodation for my family to go to with parents, husband, sister and a little one. I was originally booked for September long weekend and had an emergency family circumstance where I had to cancel the morning of. The front desk staff Megumi was so understanding and immediately offered me a credit for future use with no penalty. I was able to easily rebook my dates from front desk with ease.

On arrival, loved the free and accessible underground parking with three vehicles. The front desk made check in very easy.

The room itself was very clear and well maintained. Kitchen has ALL the utensils, plates, and cooking items required. Fridge, stove top, and microwave in great shape!

Bathrooms were clean, nice showers with a great shower head with good pressure! Fireplace was great.

When I called front desk for extra items for bedding they brought it within 10 minutes.

I guess I was impressed by the hotel as I didn t know what to expect. My entire family enjoyed the weekend together and it was nice to be able relax in a comfortable clean and well sanitized double king size room. Thank you so much for making our experience so positive!