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Lin Tucker
Review of Associa

4 years ago

The office at 6840 N. Oracle Rd. Suite #130, Tucso...

The office at 6840 N. Oracle Rd. Suite #130, Tucson, AZ 85705 is the most unprofessional manager I have ever dealt with. I made phone calls regarding HOA issues to the manager and she is never available to speak on the phone or return calls. This HOA has been sending our mail to the wrong address costing us a huge fine on top of the same violation. When I attempted to clarify the address on the record, the receptionist stated that she has the correct address on the computer but does not know why a different address is showing on the billing. To make the story short, I have to pay the fine because we are in the process of buying another house in the area and it was needed to be settled for us to close. I e-mailed a letter to the manager disputing the fine because of her office error. She has called me on March 2016 stating that my dispute has to go before the board, I never heard from the manager since about my case. I visited the office to talk to the manager last week, again she is not in the office. I also found out from the receptionist that this HOA is paying a "spotter" to issue the tickets for violation. This HOA is paying somebody to make our stay in our own neighborhood uncomfortable. I asked the receptionist if we have an HOA board within our community and she stated "I don't know". She was also quick to blame the corporate office for the wrong address stating "all our billing mail is coming from the corporate office". They are quick to pass the blame and the manager is never available for phone calls or face to face. The worst HOA! Since 1 star is the lowest, I gave them 1 star. I preferred zero star for this HOA.

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