Tiffany Coleman

Review of DoubleTree by Hilton LAX

This place was awful. Nothing like the pictures on...

This place was awful. Nothing like the pictures online. Not only did the elevator's not work the service elevators we were asked to use had expired inspection. There were stains on the carpet. And when I complained I was told they were in the process of renovation which was not mentioned online. We were moved to a nicer hotel and refunded. But that was not the experience I was expecting visiting L.A for the first time .