The Spook

Review of Sahara Chrysler Jeep Dodge Ram

Due to devastating personal issues, I was recently...

Due to devastating personal issues, I was recently forced to immediately replace a vehicle. This was the most painless experience I have ever had EXCEPT that there is an alarm installed in the unit before you ever even see it with which I was uncomfortable, but agreed to anyway.

7/6/2016 UPDATE: The dealer installed aftermarket alarm nearly completely screwed up the electronics in my Ram which has cost me several trips to the Ram dealer where I now live. I paid $500 for an alarm that damaged my vehicle, and Sahara won't even consider a refund according to Harold Elam. The alarm company was nice enough to remove it, but would not consider a refund (didn't want another one).

I have made contact a couple of times with the selling dealer only to get stonewalled. I don't want to escalate this legally, but WILL if I don't get my money back for this defective and damaging alarm.

I AM open to hearing from the dealer on this, but am sick of being "put off" and ignored by them.

FURTHER UPDATE:: About 10 days ago, I talked with the general manager who told me they'd refund, on a prorated basis, for the defective alarm. I'm still waiting for the check. IF it comes, I'll upgrade my review of this dealership. If it DOESN'T, I'll let the courts decide how this goes. Dr. Elam is NOT a particularly honest person in that he told me he'd talked with the general manager about my issue, but the general manager had no knowledge of ANY such conversations. Hmmmm......