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My husband and I have been paying tenants with a p...

My husband and I have been paying tenants with a property which is managed by Kelly Property Management Bakersfield since March 2018. We would not recommend Kelly Property Management under any circumstances to tenants or homeowners who expect to be treated with dignity and respect. To make it perfectly clear, they in no way "manage" your property, they simply collect rent. ANYTHING else that may go wrong once you sign your lease is your responsibility. We work directly with Brian Dandy who from the very beginning of our tenancy has done nothing but ignore us and blow us off. To begin, our property was not professionally cleaned, there was even a huge hole in the bathtub that we actually had to request more than once to get fixed! I had even brought up my concerns to him face to face and he looked at me like I had three heads. We currently have a garage that we have to manually open and close which poses a risk to our safety and security. My husband has requested since June 2020 via email and by phone to simply have our bushes trimmed and a tree maintained which at this point has broken a hole into our neighbors fence. When my husbands calls and emails are not being ignored, he's being told that this is not the responsibility of Kelly Management! If maintaining a property by cutting the bushes and making sure a tree is not bursting through the fence of its neighbors is not their responsibility, please tell me what is? (Mind you, landscaping is a part of our lease which we pay monthly). The treatment we have received from this management company is so shocking, it's hard to not feel that maybe we are actually being discriminated against by the color of our skin. We are two college educated, working and tax paying professionals who have NEVER made a late rent payment. Therefore, we have an expectation to have the terms of our lease met and our concerns addressed just as promptly. Since our concerns are not being heard it is now our responsibility to warn others to stay away from Kelly Property Management and Brian Dandy.

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