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derekrlim

4 years ago

I've been a renter most of my life in large cities...

I've been a renter most of my life in large cities: LA, NYC, Philly and have never had a worse experience than at OCP in White Plains. Numerous issues concerning warranty of habitability in our building. Of the 20 months we have lived there, have been dealing with issues constantly. The management team are nice people, but they are not effective at their jobs and they put people's concerns second to trying to fill their apartments (usually concerns go without a response, sometimes it takes them several days to acknowledge receipts of complaints, etc.). Even took it up to the regional VP's level and she has promised to call me for the last week but has failed to do so. Overall a very terrible experience, not to mention the property is far from luxury, definitely much better management company/properties to rent from out there.

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