I booked this hotel due to proximity to UCLA. Full...

I booked this hotel due to proximity to UCLA. Full rate, no specials applied to this reservation. I arrived after a 5 hour flight with 3 hours time zone difference. The only thing that I wanted was a good night time sleep. The room that I ve got is in front of the elevator. It s a constant rumbling noise from the elevators. It s a constant noise from the street. Also you are part of any conversation on the hallway. At midnight I called the concierge to tell them that it s impossible to rest or sleep for a second in that room. They told me that they are aware of the problem but they have no other rooms available. They did not offer any earplugs or any other help. They told me that my room might be changed for the second and third night.