I bought an article sent by Mondialrelay. Given th...

I bought an article sent by Mondialrelay. Given the crappy condition of the package I returned to the seller without having opened the same way. Normally we are supposed to validate the seller which allows the payment. But I had nothing validated, so the seller was not supposed to be paid. Apparently they have paid because they answer me that the retraction is not possible between individuals. Why, then ? First they did not have to pay this seller; then if they paid for it, it's just a site that serves to give good ratings to sellers. In the same situation, Amazon reimburses. In any case they would not have to pay the seller. And in addition they block my responses to their claim. too easy