Jim Miller

Review of Caribbean Nexus Tours

Went on a Soana island day trip (12 hours 7:15am t...

Went on a Soana island day trip (12 hours 7:15am to 7:15pm) on 5/6/19. Rudolph was our tour guide who spoke 3 languages for all passengers. Everything went as expected - a long bus ride there and back from Excellence El Carmen resort and shuffling from boat to catamaran to boat to island then a nice lunch a beautiful beach. The bad experience was the speed boat ride from island to shallow lake. The speed boat driver went above and beyond going fast by racing other boats and crossing wakes and just a little too close to other boats for comfort. My wife spoke to Rudolph about this and he kind of blew her off saying that we knew there was a speed boat ride when buying the trip from a Nexus salesperson. He did not understand or have empathy. I decided to speak to him after getting back on the boat from the shallows in the Caribbean and he also passed blame on the salesperson. He didn t get it or didn t care. All in all a wasted day traveling on a bus stopping at hotels and shops. Don t recommend.