I personally didn t have a good experience here. I...

I personally didn t have a good experience here. I chose to Come here and have Dr. Greene as my physician because I had heard nothing but great things about her. Although Dr. Greene was GREAT, I ve never been impressed with the rest of the office. Whoever is in charge of Dr. Greene s schedule doesn t understand her capacity as a Doctor. My very first appointment at 8 weeks was a 3 hour appointment. Most of that time was spent in the waiting room because she had patients coming out of her ears. I waited, and waited, and waited. My second appointment was just as long, and it was only for an exam. No ultrasound no nothing. Once I spent the whole morning waiting around, Dr. Greene came in with a fetal Doppler and checked the heartbeat of my baby. Then I was on my way. I m 21 weeks and have had ONE ultrasound of my baby. ONE. During my last 2 appointments I have been promised by different staff members that I would receive an ultrasound. I didn t receive one at all. My very last appointment here was a nightmare. After I drug my 19month old all the way to the doctor with me, (I m a stay at home mom, no other choice) valet parked my car, assembled her stroller, walked to the tower, hopped on the elevator and arrived at the office- I was there for over 3 hours. With a screaming toddler. I brought snacks, an iPad, juice, stuffed animals, etc. I was brought back from the lobby, asked to urinate in a cup, and seated in a different hidden waiting room in the back for over 45 minutes. A nurse came to get me to get my vitals. (Weight and blood pressure) then placed me back in the SAME waiting room. I waited for another hour. My toddler wasn t cooperating at this point, she wanted down. I got up and walked with her, tried to let her know that we were almost done- even though I knew that was a lie. Finally a nurse came back to get me and take me to a room. I get in the room, 15 minutes go by, then 25, then 30. I open the door to see if anyone is around. Nothing. I call my husband in tears to see if it would be appropriate for me to leave and reschedule this appointment. He was angry that I waited Around this Long without being seen. I waited for a few more minutes and then a nurse came in and said she had made a mistake. It wasn t actually my turn to be seen . She apologized and sat me back into Dr. Greene s waiting room. She flipped the room and brought a different patient in there.. as I m sitting there with tears in my eyes. Emotionally exhausted from this day already, I was stunned. She came back about 5 minutes later and took me to the other side of the office to a different doctors Exam room. I was holding out thinking maybe at least I would get an ultrasound and be able to see my baby. 10 minutes go by, and Dr. Greene comes in the room looking rushed. She checked my baby with a fetal Doppler and sent me on my way. I was absolutely outraged inside. The expectation that patients are just going to sit around forever is ridiculous. I decided to change physicians and go to Contemporary Women s Health. When I called Generations to get my medical records, I was on hold trying to get a live person for 10 minutes. Then kept being transferred. Everyone I spoke to was rude with me. The woman from the records department was trying to say she was going to charge me for my records, until I threw a fit and explained my situation. When I came to pick up my records, the dark haired woman with short hair upfront was extremely rude to me. They have my license on file, as well as all of my information. And they have physically SEEN me in and out of the office to greet me by name when I walked in. I parked my car in BFE, Walked to the tower, waited for the elevator and finally made it 3 floors up to the office. She wouldn t give me my records without my ID. Even though she had it on file. At 21 weeks pregnant, I had to walk ALL the way back to my car, and grab my ID. The girl that gave me my records didn t even look at it, and she apologized for the other woman being so petty. Save yourself ALOT of time and don t even go here! It s a nightmare.