I had a great experience with Hansel (5/5). I appr...

I had a great experience with Hansel (5/5). I appreciated that he listened to my needs/what I was looking for and I felt like he was being upfront/honest with me. He was also very patient with me in my decision making process. I would work with him again and would recommend you give him a visit if you are in need of a 'new used car'. Why 4/5 instead of 5/5? They do try to sell you on more items /add-ons - Hansel was respectful and not pushy on these add-ons. Unfortunately, some others in the process where a little more aggressive/pushy. I understand it's part of the job but if the others were less pushy, I would have said 5/5.