Once I ordered a few items online, was unable to e...

Once I ordered a few items online, was unable to either confirm or track my order. The order number is correct as I saved everything in pdf and screenshots. For some unfathomable reason my email address is not recognized on Joann website. Then how come I am receiving Joann emails?? I understand we're in the midst of a pandemic so am not pressing for the actual delivery but can I please track my order??

All my attempts to contact Joann fall on deaf ears. The only thing that is certain is that my credit card is charged. Good thing I used Paypal so will start a chargeback if I don't hear from Joann any time soon. In the future, will remember to STAY AWAY FROM JOANN. There are better choices.