Milton Johnson

Review of Mercedes - Benz of Arlington

GO TO MERCEDES of TYSONS CORNER WHERE THEY DON'T W...

GO TO MERCEDES of TYSONS CORNER WHERE THEY DON'T WASTE YOUR TIME AND HAVE THE ABILITY AND/OR INTEREST TO WORK A DEAL! Spoke to the online sales manager over the phone about leasing a new E coupe. I provided him all of my details (trade-in VIN, money down, payment range, etc) and asked him repeatedly if he could make the deal work before I waste my time coming to the dealership. After receiving assurance (pending my trade in is in good condition), I proceeded to visit the the dealership. Upon arrival, he confirmed my trade-in value was of that mentioned on the phone and then proceeded to drop me off to the finance guy. The finance guy started the conversation saying, we can t meet your terms (not even close) . I proceeded to inquire why the online sales manager told me otherwise when he had all of my numbers ahead of time! I decided to leave and the online sales manager didn t even have the respect to apologize or even say goodbye. Bad customer service!!! I immediately left and went to Mercedes of Tyson s Corner. I provided Mercedes of Tyson Corner the same information over the phone and they assured me a sale with my terms. I walked away the same day with the exact car under my terms! Don t waste people s time! GO TO MERCEDES of TYSONS CORNER WHERE THEY DON T WASTE YOUR TIME AND HAVE THE ABILITY AND/OR INTEREST TO WORK A DEAL!