Marcus Moore

Review of RAM Partners, LLC

HIghland Terrance Apartments Knoxville, TN - Paren...

HIghland Terrance Apartments Knoxville, TN - Parents/Students be careful with this apartment complex. Our son was here the past year and the upstairs apartment had a long term plumbing leak that got into his carpet and walls. The complex placed fans in his apartment to remove water no dehumidifiers and we paid the power bill. We moved him due to health concerns with mold in walls and carpet (foul odor) and to add insult to injury they charged us fee to clean their carpet from their leak. The also charged a water disconnect fee when water was not in our name. We had liability insurance the entire time of his stay and they charged a "forced coverage" and we provided an email proving continued coverage (they even acknowledge receipt). They are still holding our deposit and our rent was paid on time every time. A call today resulted in no help other than will "investigate" and let us know. I will post updates should they choose to be honest and do what is right until then we would not recommend this apartment complex.