THIS IS THE WORST COUNCIL IN THE WORLD. I am payin...

THIS IS THE WORST COUNCIL IN THE WORLD. I am paying the council tax since 15 August. It is almost 1 year since then and my name on the council tax is still wrong. I can not open a bank account nor use this as proof of address for anything. WHY AM I PAYING FOR? Can you please let me know what is so difficult to write correct a name on a paper? I called several times I was on the spot talking to reception several time and all the make me is to put my name on a paper again and next month is wrong again.