Mark Dunagan was absolutely the best! We came all ...

Mark Dunagan was absolutely the best! We came all the way from Lubbock, just to purchase a vehicle.

He was so helpful he told us he would call us if it had sold before we got there to save us a trip. He gave us all the details over the phone so when we arrived there were no surprises.

He reminds me of that old school way of doing business, where you stand by your word, your word is your name & your name means everything.

He wasn't just trying to make a sale. He genuinely cared for us and wanted the best for our little family.

Even after we drove off the lot and got our door stuck, he was easy to access and told us to take it right back to customer service who would be waiting to help solve the issue. Got it fixed in no time at all, and even informed us of what we had done, so as not to do it again.

Love how we were treated/valued at Lithia Toyota of Abilene. When we are in the market for purchase another vehicle, we will be returning!

For great customer service and to be treated as a person go see Mark Dunagan, tell him Veronica Mendez sent you.

Thanks again Mark for you great service and help. The Mendez family greatly appreciates it. Loving our Honda Odyssey.