A little over a year ago, I received an access car...

A little over a year ago, I received an access card to use this library. I paid a fee and was told I could use the library as much as I want for as long as I want. I recently came back to library only to find out my access card to the library was no longer valid. The assistant at the circulation desk told me she had to take my card if I wasn't going to renew. I was disconcerted by this, as I was under a different impression from what was communicated to me previously. Unsure if i should sure renew at that moment, I let her take the card. What she failed to mention as she took my card, was that if I didn't renew at that moment while the card was mine, I would have VERY limited access to the library in the future. I returned to the library the next day only to be told I was not able to use the library at that time, and I would only have access to the library once per week, excluding the weekends. I should also mention that during these encounters, the staff was unfriendly and uncommunicative. When I inquired further about these changes, the staff simply said, "This is our new policy. You can read the policy over there," as they proceeded to treat me as an interloper unworthy of their time or respect as a human being.