TJ Casebolt

Review of Mercedes-Benz of Buckhead

My wife and I have been looking for three months f...

My wife and I have been looking for three months for a Tahoe. We found a new posting for a used Tahoe at Mercedes-Benz of Buckhead and submitted our contact info. Immediately, Dave Olson was in direct contact with us. With the dealership being in Buckhead and it being a Friday afternoon we were not able to make it up there to look. Dave let us know that the Tahoe was no longer available making our decision easy!

It was 6 PM that night (one hour after the dealership closed) and Dave contacted my wife to let her know the deal fell through and Tahoe was available. He spent extra time on the phone with my wife explaining the situation. We contacted Dave first thing Saturday morning and he carved out time for us to come up. Luckily we were able to secure the Tahoe and with 4 other customers in the showroom ready to buy, Dave acted fast and we were able to get a Tahoe at an AMAZING DEAL! Dave was a true class act from beginning to end, thank you!

As for the detail department, I was a bit dissatisfied as I assumed with it being a high end dealership, they would have high end detailers. The inside of the vehicle was not cleaned at all and was very dirty. The outside was fine but just disappointed on the inside. I suppose they might not treat a used car in the same fashion as a new Mercedes.