Save your time and holiday and go elsewhere. I hav...

Save your time and holiday and go elsewhere. I have never had such bad experience with customer service than I experienced in Marina Lodge. The receptionist hardly speaks any English and it is very hard to ask simple questions. When asking for transportation they would only give me one option which was the company they have there in the hotel, when I explained it was too expensive and if I could have other options they completely shut down and said they could not help and that was the only option. I had to find my own way with their terrible Wifi that ONLY WORKS IN THE RECEPTION to lay other options for myself. Another annoying experience is that the people working their call you out as if you were in a market, always trying to sell you things on the shops in the hotel making it very unpleasant and nothing relaxing. Also, I was minding my own business by the pool and a man from the spa came up to me, I kindly said I was not interested and kept on insisting asking me personal questions like who was I with, if I was with my boyfriend or my family. I kept on telling him to leave me alone then when he finally left a lady from the spa approached me as well. Touching my face telling me I needed a facial when all I wanted was to be left alone. The rooms are great and the food as well, but the people in reception and spa ruined my trip. They were telling me that THE ONLY price for going to Luxor was 150 euros and I would insist it was too expensive, to make a point I ended up going to Luxor only costing me 4.50 euros. DON'T COME HERE.