Terrible customer service. I've tried calling them...

Terrible customer service. I've tried calling them at 6 in the morning and 11 at night (supposedly they're open 24hrs), 2 to 4 hours wait time easy. When I finally got hold of someone he transferred me to some other rep and its another 4 hours wait, literally. This company is a joke.

Wait time is a one thing but then their reps sitting in India provides false information. I was told flights are cancelled so no rescheduling was available for 2nd week of June when 2 of my relatives literally came from same country on that same week on a same airline. Are you kidding me flight network? Tried reaching them on Twitter, email, no response. Writing this review while waiting for someone to answer the phone from last hour and half.

Update: Had to wait 3.5 hours to get hold of a rep, I asked a question about the flight, she put me on hold, 3 mins later she just hung up. Great job flight network.