Terrible customer satisfaction:( i pay for a brand...

Terrible customer satisfaction:( i pay for a brand new MSI Gaming laptop but they give me a non sealed and also the warranty seal of the laptop is already been tampered. I must say don't ever buy online on this company. I tried to contact the sales person who assisted me buying this laptop but they didn't answer or response to my emails and calls. It took 2 weeks before they dispatch my order even if it's fully paid and also they sent it to a wrong address. They just prove that they're not willing to fix or solve those issues. i just want to warn all of you before planning to buy on this store. I hope this kind of service will end. I'll never gonna buy again on this store :(