We loved this place and got an amazing deal. Tracy...

We loved this place and got an amazing deal. Tracy was awesome and fun. And the no-haggle pricing takes so much of the pressure off the experience, so that was great too.

Why only 3 stars? We had a horrible experience with Dave the finance manager. He passive-aggressively made me feel like a chump when I declined the add-ons, and he also didn't go through the sales fees with me, only quickly pointing me to the final total, so I didn't notice they add on a $380 "Destination Fee" in addition to their dealership fee of $300. (Make sure you add the $680 to their list price when you're comparing to other places!) Dave said he would refund us half the Destination Fee while making me feel like I'm a jerk for not looking at the contract carefully enough and then complaining. The check was supposed to be in the mail right away, and two months and 5 calls to Prestman later, we finally got the check in the mail. I think Dave just conveniently didn't tell the administrative person to cut the check since we finally got it only after I talked to her personally.

So, all in all, Prestman is amazing, but they should get a new finance manager.