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If I could give this resort, should be called mote...

If I could give this resort, should be called motel, a zero stars I would!!!! The nastiest hotel ever!! My room had a humidifier to control the humidity, idk why, but It didn t work. My sheets felt damp! So my husband goes to the humidifier to make sure it s working, water spills everywhere on the floor and his feet. I go to change rooms and the supervisor named Michael doesn t even apologize! He gives me a new room. I ask him if they checked the humidifier he told me I can check it! After telling me, I shouldn t have checked the first one (which there was no sign). If they do need to change, a house keeper will change it. Then he tells me housekeepers are not allowed in the room. My thing is this why does the building need a humidifier? Is there mold? The bathrooms are rusty and dirty! The only reason I didn t leave is because it s my mothers 50th birthday or else I would just go back home. I m so disappointed!! And honestly sad with the customer service. They treated me like a dog!

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