Horrible maintenance team. We booked Buckeye Trail...

Horrible maintenance team. We booked Buckeye Trail Lodge. We were not able to open the door lock (it was jammed) and waited for more than 3 Hours. Called, left VM to the after hour maintenance team and no one ever showed up. Only replied through email, I could never expect that.

Next day found that hot tub was totally unclean and upstairs bathroom started to leak water. After several calls someone at last showed up. All the toilets were stained badly.
If you face any problem, there would be no one to help. So beware of their maintenance team. I would not recommend.