Beautiful room! Great service from housekeepers. V...

Beautiful room! Great service from housekeepers. Very helpful. Front desk...a lady took my friend's phone to view an email from Shephard's regarding resort fee ($11 vs $20 a night) and didn't return it for over 15-20 min. It made my friend feel very uncomfortable. My friend had to knock multiple times on the shut and locked door to the office to actually ask for her phone back and the lady said rudely "I am not finished yet!" There was a male employee standing there that understood the issue and dealt with us very professionally and quickly. I don't remember his name but five stars for him. The pool is clean. The tiki bar is fun with move music. Every thing shuts down by midnight. Holiday Inn is comparable at this point due to the club and tequila bar being closed. Otherwise we loved our room and the pool. If you want clear water though...this is on the bay and not clear water. Still lovely scenery though. Valet parking only. But Clearwater offers a free ride for tips only or uber or lyft. Jolly trolley as well but didnt see how or where to contact them.