Stayed here with my elderly uncle, who has extreme...

Stayed here with my elderly uncle, who has extreme mobility issues, mostly because they had an elevator.
No sooner we got him up to the room, the elevator was taken out of order and my uncle was forced to use the stairs, causing him a serious muscle injury.
Additionally, we were not informed on check in that the the hotels hot water supply was not working. We were forced to bath in cold water for our entire 2 day stay.
Finally, on the morning of our departure, we awoke to no electricity, no lights. We all had to use the bathroom facilities by cell phone light.
When we discussed these important issues at check out, we were offered nothing but an apology. Not how I would have handled it if I were the owner.

Too bad because other than that, the place was very nice. Plus we caught the biggest pike they had seen all summer!