I ordered a product with the request to be shipped...

I ordered a product with the request to be shipped the same day. I'm just from Bucharest and other stores like that do it without any problems. I was told that it can not be because they are very crowded and will be delivered the next day. He came after three days. I'm not saying that the ordered product is a mess. But that's not necessarily the store. Poor organization and timeliness are not desirable. And the mails respond after 5 hours.