Charles Stewart

Review of San Antonio International Airp...

Waited in line to request their bus service to a h...

Waited in line to request their bus service to a hotel, only to be told by the female attendant that I have to get my bags first. Upon returning to the desk, I was told I needed my airline boarding pass to get on the bus, so I had I get out of line again. Once the attendant looked at my boarding pass, she stated that "I wasn't lying". What that was about I do not know. She charged me $34 and others $24.
Last but not least, the driver states he was not be able to take me all the way to the hotel because of a parade and I may have to walk.
"Unbelievably awful service"!!!!