I have bought 3 vehicles here never had any issues...

I have bought 3 vehicles here never had any issues with sales or service until this weekend. I was getting my regular maintenance. When I got there one of the service bays were open. It took 1 hour & 45 mins. 10 people came and went while I waited that came in after me. No one came in and talked to me about what was being serviced like normal. Other than oil change & tire rotation. They changed 2 different filters & some sort of injection cleaning. They usually come in with your filter and show you what it looks like and ask. No one said anything to me until I asked how much longer. Did I mention I had my two kids with me that are 2 & under. My total was $300. What if I couldn't afford that? Thanks for asking. And my BIGGEST complaint is that they don't have a changing station for kids in their restrooms. I had to change my 6 month old on a blanket in the floor. Talk about one unhappy momma. If you have kids you know how much fun it is to have wait that amount of time. It has never took that long to do normal maintenance. I hope what they changed/cleaned was needed and I didn't get taken advantage of.