Amos Lee

Review of QUALITY SERVICE

The entire Quality Service team really did a great...

The entire Quality Service team really did a great job replacing my heating and air condition system. They arrived on time for the initial inspection and the next day to replace the unit. They were all very thorough in their work and in their explanations of it to me. Everyone was super friendly and easy to talk to to. During the installation, I felt comfortable with the "strangers" in my home...that's a big deal for a female home alone. They cleaned up what very little mess they made afterwards. A supervisor promptly arrived to check off on a job well done. Duncan came back a few days later to give me all the paperwork, before and after pictures, and make sure I was still happy with all the work that had been done...and I was/am. Jessica-in the office- called the next day to confirm the warranty was all set up and see if I had any questions, comments, concerns. No one WANTS to replace their heating and air condition unit, but if you HAVE to, this is the company to call. I was very pleased with each of them during every step of the process and I'm very pleased with the product I got and the work that was done.