How broken are you, how much do you get rid of and...

How broken are you, how much do you get rid of and repair a "product" of two parallels?
I probably bought a drill, I say probably because it failed to drill anything, not even a hole failed.
After less than an hour from the time of purchase I returned to the store where I purchased the garbage and asked for the money paid for the garbage.
The answer was negative, I did not react because it is purchased by the company.
I was directed to the service, where it is almost a MONTH.
I bought another drill bit, I really don't need garbage anymore.
A serious company that respects its brand, immediately replaces the defective product and apologizes to the customer.
This is not your case.