Stuti Joshi

Review of Natonal PC Solutions

Had to send my PC to them for repairs as per JB Hi...

Had to send my PC to them for repairs as per JB Hifi s warranty program. Once it arrived, I received an email to say it was on its way back to me via Australia post. Came back in flimsy packaging with minimal protection, went to the wrong address which is how I know they didn t read my repair instructions. There was no repair description, no response to emails and the phone number is pretty much bogus. I finally got through to them via JB hifi and was told they replaced the hard drive and repaired the motherboard supposedly. My CPU itself isn t turning on at all which was most definitely not the problem before. I have no idea what they ve done but JB hifi wants me to post it back to them at my own expense. This company is absolutely terrible, do not deal with them if you ever have the choice.