Very disappointed in most recent service for our A...

Very disappointed in most recent service for our A6.
Price for new brakes was very high. When you figure out the hourly rate charged for labor it was over $200 per hour. I was told the labor for a brake job was a fixed amount.
I was also told I had not spent anything on maintenance to date so it is not bad to have to spend $1800 on brakes. When I asked why rotors had to be replaced I was told it is Audi standard to not cut rotors and replace with every brake pad replacements. Never was told why this was the offical Audi position.