Updated: the manager of the restaurant responded t...

Updated: the manager of the restaurant responded to my email and explained that this type of service is not up to their standard. He then offered to prove to us that they are better with a reservation for two, on the restaurant. I appreciate this gesture and offer. We will be taking them up on this offer in the next few weeks.

Our server was horrible - took our drink and food order and then we never saw him again. The restaurant uses runners to bring food or else we would not have received our food. We ordered a bottle of wine that never came to the table. After twenty minutes of being done with our food (which we would have ordered more if our waiter came back), another waiter stopped and asked us what we needed. He quickly brought us our check.

The food here is pretty legit in general, but this service experience means we will not attend again. I also sent the restaurant an email via their website contact us page that evening and, five days later, have still not heard anything.