Made my daughters 6th Birthday party here and it W...

Made my daughters 6th Birthday party here and it WASN'T a great experience at all. Yes, the kids had fun but the service was really bad. Since I arrived, I had to ask for help to get the things out of my car and before that person was able to helped I had more than half of the things in the party room already. The host was friendly but constantly was interrupting me, didn't had time not even to talk to my guests. They gave me a cake that when I opened the box (with my daughters name written on the box) it was cut in slices and there was slices missing (and obviously It wasn't us) so, I complained to an employee and he brought me another cake and tells me is that better? Really??? After the party was over I had another employee that told me listen you can go to the cafeteria because we need this table for another party. I was never told that after that time I had to leave the table. Even my guests were like Wao this is horrible service. I won't do another birthday party here for sure!! I hope your experience is better than mines.