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Adam Ellingsberg
Review of Southern Motion

3 years ago

I purchased a double recliner sofa for $1045 in Au...

I purchased a double recliner sofa for $1045 in August of 2015. I was pressured to buy a 5 year extended warranty which I passed on .....huge mistake. I thought to myself when I purchased this couch what can go wrong with a $1000 couch in the first 5 years that I would need a warranty on this couch.
This couch should easily Last 10 years I thought. Boy was I wrong this thing is junk, I would give 0 stars if possible. Within the first few months the stuffing was coming out of the couch. A service man came and stapled the stuffing back in. The cushion was already shot after 6 months we would sink down in it so far it was hard to get out of it. Now two and a half years after purchase the wood frame has broken the stuffing is falling out again this thing is shot. I called on it and was told that the couch black frame has a lifetime parts warranty not labor coverage and the rest of the couch has 1 year coverage. I feel like a fool that has been taken. Never again will I trust a salesman when purchasing furniture read the reviews.

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