Ryan Huang Review of Microsoft
I will NOT spend a dime anymore on Microsoft. Thei...
I will NOT spend a dime anymore on Microsoft. Their support is the most horrible in the world. I called three so-called "Tech-support specialists" and none of them had any idea how to fix a very simple issue.
A few years ago all their software had physical installation discs and activation was the last step. Now, without any warning, your software is "activated" as soon as you enter your Microsoft account information. I HAVEN"T even installed it yet and now I'm stuck with it. The specific copy belonged to a customer and I am helping him troubleshoot some problems. I tried to download a clean copy via their software library and without ANY warning, they registered the customer's license with my account. Their tech support said this step is irreversible and now I owe the customer $399. Microsoft is whole bunch of thieves and burglars.
In comparison Apple has always solved my issue right away. They even go the extra miles to help me understand what causes the problem even if the issue is not caused by an Apple software.
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