Tiwanna House

Review of Ray Skillman Northeast Buick G...

The sales team is Excellent but the service depart...

The sales team is Excellent but the service department is horrible. I purchased a 2014 in 2017. The dealership agreed to fix some minor repairs at purchase. Needless to say, the vehicle is still not fully functional. I took the vehicle in at least four times for the same repair. Then my vehicle was side-swiped after sitting on the property for 1 1/2 weeks. I recently discovered another "fix" isn't working again. Instead of apologizes, I received the run-around. I haven't had the vehicle 3 months. I am disgusted by the service department so I am contacting another dealership for assistance (as recommended by the service manager). Geez!!!