Narcisa Flores

Review of United Artists Cottonwood Thea...

Went to see the movie Bumblebee and all excited un...

Went to see the movie Bumblebee and all excited until we were told the projector was not working and we could get a refund and passes and also for the concession snacks or go see another moviemovie . We chose a refund and were also given passes to see it another time. Which was nice ! We went to get a refund for our drinks and snacks and he said it would take 3 to 4 days for the refund to go through and we were almost out the door and the manager comes running up to us and took the drinks and popcorn out of our hands and said I need those back !!! Can you believe that!! I thought that was very RUDE!! You think after missing out on watching the movie we could of least had our popcorn and drinks that we had eaten and drank out of , whether we got our refund or not!!! Customer always comes first but not there!! Won't be going there anymore !!!!