Susan Bluemling

Review of Wilderness Voyageurs

I hope my weekend experience with a peddle / paddl...

I hope my weekend experience with a peddle / paddle was an anomaly because I have used WV in the past without significant issues. However, the 5 of us registered and paid well in advance only to discover that they ran out of bikes. We were sent to the other location which was locked and empty of employees. The bikes we were given were low on air, handlebars that make you lean on your wrists the entire way, and seats that could not be adjusted without a tool. So we headed back across the bridge only to find that the manager was walking over towards our way. He opened the other location, tried his best to get us situated, adjusting height, etc working alone without a helper. After an hour delay, we were on our way. I would suggest that WV hire someone to check and maintain the bikes every day and another helper for the morning rush. The online form could also ask the person's height in advance so bike inventory could match the need when customers arrive. To top it all off, I was concerned about the flat tires so I asked what would happen if we got a flat? The answer: we were to walk back! It is a 9 mile trail! WV surely needs an emergency backup plan to assist stranded customers! P.S. And while I am providing this feedback: Is there any way to get the stench out of the bathrooms at the putin location? I do believe they sell chemicals that can help...